【Insurance Coverage】

All vehicles are covered by Compulsory Automobile Liability Insurance and Voluntary Insurance.
Details of the voluntary insurance coverage are as follows:

Voluntary Insurance Coverage
• Bodily Injury: Unlimited / ¥0 deductible
• Property Damage: Unlimited / ¥0 deductible
Deductible: ¥200,000
• Vehicle Damage: Actual cash value
Deductible: ¥200,000
• Personal Injury: Up to ¥50,000,000 per person
(Valid only while riding in the vehicle)

【Non-Operation Charge (NOC / Business Compensation)】

If an accident, theft, breakdown, or damage occurs during the rental period and the vehicle requires repair or cleaning, a Non-Operation Charge (NOC) will be applied as compensation for lost business during the downtime, regardless of the extent of damage or repair period.
• Vehicle returned in drivable condition:
¥50,000
• Vehicle returned in non-drivable condition:
¥100,000 + towing fee

• Even if the vehicle is drivable, if it is not returned to the originally designated location
(e.g., abandoned on the road), a fee of ¥100,000 will be charged.
• Damage to tires (including punctures) and towing fees are the customer’s responsibility.
• Even minor malfunctions that constitute a violation of road traffic laws
(e.g., malfunctioning turn signals) will be treated as non-drivable.

【About the Insurance Coverage System】
All of our rental cars include optional insurance,
however, in the event of an accident, there may be cases where the customer is responsible for a portion of the costs.
For such situations, we offer optional coverage plans that can reduce or waive the customer’s out-of-pocket expenses.

▪️Collision Damage Waiver (CDW)
Normally, in the event of an accident, a deductible (up to ¥400,000) under the optional insurance will be charged to the customer.
The Collision Damage Waiver (CDW) is an option that waives this deductible.
This option is applied as a standard feature to all vehicles, so there is no additional cost.
In other words, even if an accident occurs, the deductible under the optional insurance will not be charged to you.

→ In the event of an accident,
　there is no customer burden for the insurance deductible (up to ¥400,000).

★Fee: ¥0 per day (24 hours) / Standard and free for all vehicles

⸻

▪️NOC Compensation Option [Full Coverage Plan]
If the vehicle becomes unavailable due to an accident during the rental period,
a Non-Operation Charge (NOC) — compensation for business loss — will be charged.
The NOC Compensation Option is an option that waives this cost.

Since the Collision Damage Waiver (CDW) is already included as standard,
adding this option provides full coverage, allowing you to use the vehicle without worrying about additional expenses.

★Fee: ¥3,300 per day (24 hours / tax included)
You can also add this option on the day of rental at the store.

※ If multiple accidents occur during one rental period, the compensation option applies to the first accident only.
※ This option is not available for the new 40-series Toyota Alphard.

Notes
Cases in which the insurance/compensation system is not applicable
In the event of an accident, if the driver fails to follow the prescribed procedures, such as contacting the police or the Company.
When the rental agreement is violated.
Cases that fall under the exemption clause of the insurance policy of the non-life insurance concluded by the Company
Accidents caused by willful misconduct
Flat tire or tire damage
Loss or damage of wheel caps
Loss of keys
Other cases that fall under the exemption clause of the insurance policy of the damage insurance we have
In the event of negligence in the use or management of the vehicle.
Damage not covered by the above insurance indemnity plans, or damage in excess of the indemnity limit, shall be borne by the customer at his/her actual expense.
Damages that are not covered by the insurance compensation system or that exceed the compensation limit will be borne entirely by the customer.