Chapter 1: General Provisions
Article 1 (Application of Terms and Conditions)
The Company shall lease a rental vehicle (hereinafter referred to as the "Rental Car") to the Renter in accordance with these Terms and Conditions, and the Renter shall rent the vehicle. Matters not specified in these Terms and Conditions shall be governed by law or general practice.
The Company may enter into special agreements to the extent that they do not violate the spirit of these Terms and Conditions, laws, regulations, administrative notices, or general practice. In the event that special agreements are entered into, such special agreements shall take precedence over these Terms and Conditions.

Chapter 2: Reservations
Article 2 (Reservation Application)
When renting a vehicle, the Renter may agree to the Terms and Conditions and the Company's designated price list and make a reservation by specifying in advance the vehicle model class, rental start date and time, rental location, rental period, return location, driver, whether or not options are required, and other rental conditions (hereinafter referred to as the "Rental Conditions").
When a reservation is made by the Renter, the Company will, in principle, accommodate the reservation within the scope of the rental cars in the Company's fleet. In such cases, the Renter shall pay a separately stipulated reservation fee, unless otherwise permitted by the Company.

Article 3 (Reservation Changes)
If the Renter wishes to change the rental conditions set forth in Paragraph 1 of the preceding Article, the Renter must obtain the Company's prior consent.

Article 4 (Reservation Cancellation, etc.)
The Renter and the Company may cancel a reservation in accordance with the Company's designated method.
If, for the Renter's own convenience, the Renter does not begin the procedures for concluding the Rental Car Agreement (hereinafter referred to as the "Rental Agreement") more than one hour after the reserved rental start time, the reservation will be considered canceled.
In the cases of the preceding two paragraphs, the Renter shall pay the Company a reservation cancellation fee as designated by the Company, and the Company shall refund the received reservation fee to the Renter upon payment of the reservation cancellation fee.
If a reservation is canceled or the rental agreement is not concluded for reasons attributable to the Company, the Company shall return the reservation application fee already received to the renter.
If the rental agreement is not concluded due to an accident, theft, non-return, natural disaster, or other reason not attributable to either the renter or the Company, the reservation will be considered canceled. In this case, the Company shall return the reservation application fee already received to the renter.
Except as provided in these Terms and Conditions, neither the Company nor the renter shall make any claims against each other for the failure to conclude a rental agreement.
In the case of an online reservation, if the Company is unable to reply to the reservation confirmation email sent by the renter to the address provided by the renter, or if the Company is unable to contact the renter by phone, the Company may treat the reservation as not having been concluded.

Article 5 (Alternative Rental Car)
If the Company is unable to rent a vehicle that meets the vehicle class, options, and other specifications (hereinafter referred to as "Conditions") reserved by the Renter, the Company may offer the Renter a rental car with different conditions (hereinafter referred to as "Alternative Rental Car") than those reserved.
If the Renter accepts the offer under the preceding paragraph, the Company will rent a substitute rental car with the same rental conditions as those reserved, except for the rental conditions that were not met at the time of reservation.
However, if the rental fee for the alternative rental car is higher than the rental fee for the reserved vehicle class, the rental fee will be based on the rental fee for the reserved vehicle class. If the rental fee is lower than the rental fee for the reserved vehicle class, the rental fee will be based on the rental fee for the alternative rental car.
The Renter may refuse the offer to rent a substitute rental car under Paragraph 1 and cancel the reservation.
In the case of the preceding paragraph, if the reason for being unable to rent the vehicle as described in paragraph 1 is due to reasons attributable to the Company, the reservation will be treated as canceled as described in Article 4, Paragraph 4, and the Company will refund the reservation deposit previously received.

In the case of paragraph 3, if the reason for being unable to rent the vehicle as described in paragraph 1 is due to reasons not attributable to the Company, the reservation will be treated as canceled as described in Article 4, Paragraph 5, and the Company will refund the reservation deposit previously received.

Article 6 (Exemption from Liability)
Except as provided in Articles 4 and 5, the Company and the Renter shall not make any claims against each other regarding the cancellation of a reservation or the non-conclusion of a Rental Agreement.

Article 7 (Reservation Agency)
The Renter may make reservations through a travel agency, affiliated company, etc. (hereinafter referred to as the "Agent") that handles reservations on behalf of the Company.
A Renter who has made an application to an Agent under the preceding paragraph may only request changes or cancellations to the reservation through that Agent.

Chapter 3: Rental Agreement
Article 8 (Conclusion of Rental Agreement)
The Renter shall clearly state the rental conditions set forth in Article 2, Paragraph 1, and the Company shall clearly state the rental conditions in these terms and conditions, the tariff, etc., and conclude the Rental Agreement. However, this does not apply if there is no rental car available for rental or if the Renter or Driver falls under any of the items in Article 9, Paragraphs 1 or 2.
If a Rental Agreement is concluded, the Renter shall pay the Rental Fee set forth in Article 11, Paragraph 1 to the Company.
In accordance with the basic notice from the supervisory agency (Note 1), the Company will require the Renter to present the driver's license of the driver designated by the Renter (hereinafter referred to as the "Driver") and submit a copy thereof in order to enter the driver's name, address, type of driver's license, and driver's license number (Note 2) in the rental register (original rental slip) and the rental certificate stipulated in Article 14, Paragraph 1, or to attach a copy of the driver's license, at the time of concluding the Rental Agreement. In this case, if the Renter is the Driver, he/she shall present his/her own driver's license and submit a copy thereof.
(Note 1) The basic notice from the supervisory agency refers to Articles 2(8) and (9) of the Ministry of Land, Infrastructure, Transport and Tourism, Road Transport Bureau Director-General's Notice "Basic Notice Regarding Rental Cars" (Ji-Tabi No. 138, June 13, 1995).
(Note 2) A driver's license refers to a driver's license stipulated in Article 92 of the Road Traffic Act, in the format specified in Article 19, Appendix Form 14 of the Road Traffic Act Enforcement Regulations. (International driver's licenses or foreign driver's licenses stipulated in Article 107-2 of the Road Traffic Act will not be rented.)
When entering into the rental agreement, the Company may request the lessee and driver to present identification documents in addition to their driver's license and may take copies of the documents submitted, and the lessee and driver shall comply with this.
When entering into the rental agreement, the Company may request the lessee and driver to provide a mobile phone number or other information to contact them during the rental period, and the lessee and driver shall comply with this.
When entering into the rental agreement, the Company may specify the lessee's payment method, such as credit card or cash, and the lessee and driver shall comply with this.

Article 9 (Refusal to Enter into a Rental Agreement)
If the renter or driver falls under any of the following items, the rental agreement may be refused and the reservation may be canceled.
If the renter does not present a driver's license, which is required to drive the rental vehicle.
If the renter is under the influence of alcohol.
If the renter is showing symptoms of intoxication due to narcotics, stimulants, paint thinner, etc.
If the renter brings a child under the age of six into the vehicle without a child seat.
If the renter is deemed to be a member or affiliate of an organized crime group, an organization related to an organized crime group, or a member of another anti-social organization.
If the renter or driver falls under any of the following items, the rental agreement may be refused and the reservation may be canceled.
If the driver specified at the time of reservation is different from the driver at the time the rental agreement is entered into.
If there is a history of default in rental payments in a previous rental.
If any of the acts listed in Article 17 have occurred in a previous rental.
When any of the acts set forth in Article 18, Paragraph 6 or Article 23, Paragraph 1 have occurred during a previous rental (including rentals by other rental car companies).
When automobile insurance was not applied during a previous rental due to a violation of the rental terms and conditions or insurance policy.
When separately specified conditions are not met.
When the Company otherwise deems it inappropriate.
In the cases of the preceding two paragraphs, the reservation will be treated as having been canceled due to the Renter's circumstances, and the Renter shall pay the Company the reservation cancellation fee set forth in Article 4, Paragraph 3. Upon receiving payment of this reservation cancellation fee, the Company shall return the previously received reservation deposit to the Renter.

Article 10 (Conclusion of Rental Agreement, etc.)
The rental agreement is deemed to be established when the Renter pays the rental fee to the Company and the Company delivers the rental vehicle to the Renter. In this case, the previously received reservation deposit will be applied to part of the rental fee.
The delivery referred to in the preceding paragraph shall take place on the rental start date and time referred to in Article 2, Paragraph 1, at the rental location specified therein.

Article 11 (Rental Fee)
The rental fee refers to the total of the following fees, and the Company will clearly indicate the amount and calculation basis for each fee in the fee schedule.
Basic Fee
Optional Fee (Accessories)
Fuel Fee
Other Fees
The basic fee shall be based on the fee notified to the Director of the Regional Transport Bureau by the Company at the time of rental.
If the rental fee is revised after a reservation made pursuant to Article 2, the lower of the fee applied at the time of reservation and the fee at the time of rental shall be applied.

Article 12 (Changes to Rental Conditions)
If the Renter wishes to change the rental conditions referred to in Article 8, Paragraph 1 after the conclusion of the Rental Agreement, he/she must obtain the Company's prior consent.
If a change to the rental conditions pursuant to the preceding paragraph would interfere with rental operations, the Company may refuse to accept the change.

Article 13 (Inspection, Maintenance, and Verification)
The Company will conduct the inspections stipulated in Article 48 (Periodic Inspection and Maintenance) of the Road Transport Vehicle Act and rent out rental vehicles that have undergone necessary maintenance.
When renting out a rental vehicle, the Company will conduct the inspections stipulated in Article 47-2 (Daily Inspection and Maintenance) of the Road Transport Vehicle Act and perform necessary maintenance.
The lessee or driver will confirm that the inspections and maintenance stipulated in the preceding two paragraphs have been carried out, and that the rental vehicle is free of maintenance defects through an inspection of the vehicle's exterior and accessories based on a separately specified inspection sheet, and that the rental vehicle otherwise meets the rental conditions.
If the Company discovers any maintenance defects in the rental vehicle through the inspection stipulated in the preceding paragraph, the Company will immediately carry out the necessary maintenance, etc.

Article 14 (Issuance and Carrying of Rental Certificate)
When the Company delivers a rental vehicle, the Company shall issue to the renter or driver a rental certificate containing information specified by the Director of the Regional Transport Bureau.
The renter or driver must carry the rental certificate issued pursuant to the preceding paragraph while using the rental vehicle.
If the renter or driver loses the rental certificate, the renter or driver shall immediately notify the Company.
When the renter or driver returns the rental vehicle, the renter or driver shall also return the rental certificate to the Company.

Chapter 4: Use
Article 15 (Responsibility for Management)
The renter or driver shall use and store the rental vehicle with the care of a prudent manager from the time the rental vehicle is delivered until it is returned to the Company (hereinafter referred to as "during use").

Article 16 (Daily Inspection and Maintenance)
The Renter or Driver must inspect the Rental Vehicle every day before use as stipulated in Article 47-2 (Daily Inspection and Maintenance) of the Road Transport Vehicle Act, and perform any necessary maintenance.

Article 17 (Prohibited Acts)
The Renter or Driver must not engage in the following acts while using the Rental Vehicle:

Without the consent and consent of the Company,

and the Road Transport Act.
Using a rental car for an automobile transportation business or similar purposes without obtaining permission under the Road Transport Act.
Using a rental car for purposes other than those specified, or having someone other than the driver listed on the rental certificate under Article 8, Paragraph 3, drive the car.
Subleasing a rental car or using it as collateral for any other purpose, or engaging in any other act that infringes on our rights.
Forging or altering the rental car's automobile registration plate or vehicle number plate, or modifying or renovating the rental car or otherwise altering its original state.
Using a rental car for various tests or competitions, or for towing or pushing other vehicles, without our consent. Using a rental car in violation of laws and regulations or public order and morals.
Taking out liability insurance for the rental car without our consent.
Removing the car navigation system, audio system, or other equipment installed in the rental car and taking them out of the vehicle without our consent. Also, using the on-board tools, parts, etc. for purposes other than the rental car itself.
Bringing pets into the car without our consent. Even if consent is given, removing pets from their cages while in the vehicle is prohibited.
Taking the Rental Car out of Japan.
Other acts that violate the rental conditions under Article 8, Paragraph 1.

Article 18 (Measures in the Event of Illegal Parking, etc.)
If the Renter or Driver illegally parks the Rental Car as defined by the Road Traffic Act during use, the Renter or Driver shall pay any fines or other charges for illegal parking and shall bear all associated costs, such as towing and storage.
If the Company is notified by the police of a parking violation, the Renter or Driver shall contact the Renter or Driver and instruct them to promptly remove the Rental Car and to appear at the relevant police station at the end of the rental period or by a time instructed by the Company to resolve the violation, and the Renter or Driver shall comply with this instruction. Furthermore, if the Rental Car is removed by the police, the Company may, at its discretion, collect the Rental Car from the police.
After issuing the instructions set forth in the preceding paragraph, the Company shall, at its discretion, confirm with the Renter or Driver the status of the violation resolution by means of a traffic violation notice, payment slip, receipt, etc. If the violation has not been resolved, the Company shall continue to provide the Renter or Driver with the instructions set forth in the preceding paragraph until the violation is resolved. The Company shall also require the Renter or Driver to sign a document specified by the Company (hereinafter referred to as the "Acknowledgement Letter") acknowledging that they have committed an illegal parking violation and that they will appear at a police station or other appropriate location and comply with legal procedures as a violator, and the Renter or Driver shall comply with this.
If the Company deems it necessary, the Company shall provide necessary cooperation to pursue the Renter or Driver's responsibility for the illegal parking violation by submitting to the police documents containing personal information such as the Acknowledgement Letter and rental certificate. The Renter or Driver shall also be able to take necessary legal measures, such as submitting documents such as a letter of explanation, Acknowledgement Letter, and rental certificate to the Public Safety Commission as stipulated in Article 51-4, Paragraph 6 of the Road Traffic Act, and reporting the facts, and the Renter or Driver shall agree to this.
If the Company receives an order to pay a parking fine under Article 51-4, Paragraph 1 of the Road Traffic Act and pays the parking fine, or if the Company incurs expenses such as searching for the renter or driver and recovering the rental vehicle, the renter or driver shall be liable to compensate the Company for the amount equivalent to the parking fine and the expenses incurred by the Company. In this case, the renter or driver shall pay these amounts to the Company by the date specified by the Company. Furthermore, if the renter or driver pays the amount equivalent to the parking fine to the Company and then pays a fine or other penalty related to illegal parking, the Company shall return the amount equivalent to the parking fine received to the renter or driver.

Article 19 (Motion Control and Driving Recording)
The Renter and Driver hereby consent without objection to the fact that the Rental Car may be equipped with a Global Positioning System (GPS) and a driving recorder (dashcam), which will record the Renter and Driver's current location, driving route, driving conditions, etc., and that the Company may use such records in the following cases:
(1) When the Company determines that it is necessary to know the Renter and Driver's driving conditions for the purpose of managing the Rental Car and the Rental Agreement.
(2) When used for marketing analysis to increase the satisfaction of the Renter, Driver, and other customers, such as to improve the quality of products and services provided to the Renter and Driver.
2. The Renter and Driver hereby consent without objection to the fact that, in the event that the Company receives a legally based disclosure request or order, or a request or order from a court, investigative agency, or administrative agency, regarding information recorded by the Global Positioning System (GPS) and the driving recording system (dashcam) in the rental car referred to in the preceding paragraph, such information may be disclosed to the extent necessary to comply with such request or order.

Article 20 (ETC Card Rental Service)
When using the ETC Card Rental Service, the Renter and Driver shall agree to the following terms and conditions.
(1) Tolls currently in use will be settled in full based on the information recorded on the ETC card's IC chip when the rental car is returned.
* There are toll adjustments or discounts that are not recorded on the IC chip.
(e.g., transfer toll adjustments during road closures, ETC discount services offered by some road operators)
(2) If unpaid tolls are discovered at a later date, as described below, an additional toll will be settled.
- If it is discovered that a usage fee has been forgotten to be reported.
- If the travel history or amount cannot be confirmed due to an abnormality in the ETC card or fare adjustment machine.
(3) In the event of loss or theft of the ETC card, the Company will be notified, and the Renter and Driver will compensate for any damages incurred due to unauthorized use by a third party resulting from such loss or theft.
(4) The Renter and Driver will handle any trouble caused by the Renter's or Driver's negligence (excluding those deemed to be traffic accidents), and the Company will not bear any responsibility.
(5) The ETC card will not be loaned to a third party.
(6) If the rental car and ETC card are not returned after the rental period has expired, the Company agrees to request the road operator to suspend use of the loaned ETC card.
(7) If a road operator makes an inquiry about the ETC card user (including after the rental period has expired), the Company will disclose the user's personal data, such as name, address, and contact information, upon request.

Chapter 5: Return
Article 21 (Return Responsibility) The Renter or Driver shall return the Rental Car to the Company at the designated return location by the end of the rental period.
If the Renter or Driver violates the preceding paragraph, they shall compensate the Company for any damages caused.
If the Renter or Driver is unable to return the Rental Car within the rental period due to a natural disaster or other force majeure, they shall not be liable for any damages incurred by the Company. In such cases, the Renter or Driver shall immediately contact the Company and follow its instructions.

Article 22 (Inspection at the Time of Return, etc.)
The Renter or Driver shall return the Rental Car in the presence of the Company. In such cases, the Rental Car shall be returned in the same condition as when it was handed over, excluding any areas worn due to normal use.
When returning the rental car, the renter or driver must confirm that no belongings of the renter, driver, or passengers have been left behind inside the rental car. The Company shall not be responsible for storing any belongings left behind after the rental car has been returned.

Article 23 (Rental Fees When the Rental Period is Extended)
If the renter or driver extends the rental period pursuant to Article 12, Paragraph 1 of the Terms and Conditions, the renter or driver shall pay to the Company the total of the amounts listed below (hereinafter referred to as the "Extension Fee") when returning the rental car.
The rental fee shall be the sum of the rental fee for the extended rental period and the rental fee for the rental period before the extension, plus an additional fee specified by the Company. If the renter or driver extends the rental period or changes the return location due to unavoidable circumstances, they must contact the departure office within the return deadline and obtain approval. If the Renter returns the Rental Vehicle beyond the rental period without obtaining consent, the Renter shall pay a penalty (100,000 yen) in addition to the extension fee set forth in the previous paragraph.
The rental period may be extended only once, for a maximum of 48 hours.

Article 24 (Return Location, etc.)
If the Renter or Driver changes the designated return location pursuant to Article 12, Paragraph 1, the Renter shall bear the costs of transportation required due to the change in return location.
If the Renter or Driver returns the Rental Vehicle to a location other than the designated return location without obtaining consent from the Company pursuant to Article 12, Paragraph 1, the Renter shall pay the following penalty for changing the return location.
Penalty for changing return location = 200% of the transportation costs required due to the change in return location

Article 25 (Measures in the Event of Non-Return)
If the lessee or driver fails to return the rental vehicle and equipment to the designated return location after the rental period has expired, or fails to comply with the company's request for return, or if the rental vehicle or equipment is deemed to have been non-returned, the company will take civil and criminal legal action.
If the above applies, the company will take necessary measures to confirm the whereabouts of the rental vehicle and equipment, including interviewing the lessee's or driver's family, relatives, workplace, and other related parties, and activating the vehicle location information system.
In the event of a situation falling under Paragraph 1 of this Article, the Renter or Driver shall pay to the Company an amount equivalent to the rental fee for the period from the expiration of the rental period until the Company recovers the Rental Car and any equipment. In addition, the Renter or Driver shall be liable for compensation for any damages incurred by the Company pursuant to Article 28 of the Terms and Conditions (including expenses incurred in searching for and recovering the Rental Car, and in searching for the Renter or Driver).
If the Renter or Driver has not returned the Rental Car and the Company is unable to contact the Renter or Driver for more than 24 hours after the expiration of the rental period, the Company shall deem the Rental Car to have been stolen by the Renter or Driver. In such cases, the Company shall file a theft report with the local police station.

Chapter 6: Breakdowns, Accidents, Theft, etc.
Article 26 (Measures to be Taken When a Breakdown is Discovered)
If the Renter or Driver discovers any abnormality or malfunction in the Rental Car during use, the Renter or Driver shall immediately discontinue driving, contact the Company, and follow the Company's instructions.

Article 27 (Measures in the Event of an Accident)
If an accident involving the Rental Car occurs during use, the Renter or Driver shall immediately cease driving and, regardless of the severity of the accident, shall take all legal measures, as well as the following measures:

Immediately report the details of the accident to the Company and follow the Company's instructions.

If the Rental Car is repaired pursuant to the instructions in the preceding paragraph, the repair shall be carried out at the Company or a workshop designated by the Company, unless otherwise approved by the Company.

Cooperate with the investigation by the Company and its insurance company regarding the accident and submit requested documents without delay.

Obtain the Company's prior consent when reaching a settlement or other agreement with the other party regarding the accident. In addition to taking the measures in the preceding paragraph, the Renter or Driver shall handle and resolve the accident at their own responsibility.

The Company shall provide advice to the Renter or Driver regarding handling the accident and cooperate in resolving the matter.

Article 28 (Measures in the Event of Theft)
If the Rental Car is stolen or suffers other damage during use, the Renter or Driver shall take the following measures.

Immediately report the incident to the nearest police station. Immediately report the damage to our company and follow our instructions. We and the insurance company under our contract will not be liable for theft or other damages.

You must cooperate with the insurance company's investigation and promptly submit any requested documents.

Article 29 (Termination of Rental Agreement Due to Unusability)
If the rental vehicle becomes unusable during use due to a breakdown, accident, theft, or other reason (hereinafter referred to as "Breakdown, etc."), the rental agreement will be terminated.
In the case of the preceding paragraph, the renter or driver shall bear the costs required for collection and repair of the rental vehicle, and the Company shall not refund the rental fee already received. However, this does not apply if the Breakdown, etc. is due to a reason specified in Paragraphs 3 or 5.
If the Breakdown, etc. is due to a defect that existed before the rental, the renter may be provided with a replacement rental vehicle by the Company. Article 5, Paragraph 2 shall apply mutatis mutandis to the conditions for providing a replacement rental vehicle.
If the renter does not accept the replacement rental vehicle as specified in the preceding paragraph, the Company shall refund the full rental fee already received. The same applies if the Company is unable to provide a replacement rental car. If the breakdown or other condition occurs due to reasons beyond the control of the Renter, the Driver, or the Company, the Company shall refund to the Renter the rental fee already received minus the rental fee for the period from the start of the rental to the termination of the rental agreement.

Except for the measures set forth in this Article, the Renter and the Driver shall not make any claims against the Company for damages arising from the inability to use the Rental Car other than those set forth in this Article.

Chapter 7
Compensation and Indemnity
Article 30 (Compensation and Business Compensation)
If the Renter or the Driver causes damage to a third party or the Company during use of the Rental Car, the Renter or the Driver shall compensate for such damage. However, this does not apply in cases where the damage is due to reasons beyond the control of the Company. Among the damages incurred by the Company under the preceding paragraph, damages resulting from the Company being unable to use the rental vehicle due to accidents, theft, breakdowns due to reasons attributable to the lessee or driver, or damage or odors to the rental vehicle, etc., shall be as set forth in the fee schedule, and the lessee or driver shall pay such damages.

Article 31 (Insurance and Compensation)
If the lessee or driver is liable for damages under Article 28, Paragraph 1, insurance or compensation within the following limits will be paid pursuant to the non-life insurance contract concluded by the Company for the rental vehicle and the compensation system established by the Company. Furthermore, if compensation for an accident related to the rental vehicle is available under a non-life insurance contract subscribed by the lessee or user independently, this will take precedence over the non-life insurance contract for the rental vehicle.

Bodily injury compensation: Unlimited limit per person (includes ¥30 million automobile liability insurance)
Property damage compensation: Unlimited limit per accident (¥100,000 deductible)
Vehicle compensation: Current value limit per accident (¥100,000 deductible)
Personal injury compensation: Up to ¥30,000,000 (per person)

Damage for which no insurance or compensation is paid within the vehicle's occupancy limits, or damage exceeding the compensation limits set forth in paragraph 1, shall be borne by the lessee or driver.
In the event of an accident falling under the disclaimer of the insurance policy or the compensation system established by our company, insurance or compensation as set forth in paragraph 1 will not be paid.
Damage equivalent to the deductible amount of the property insurance or compensation system established by our company as set forth in paragraph 1 shall be borne by the lessee.
When our company has paid damages that should have been borne by the lessee or driver, the lessee or driver shall immediately reimburse our company for the amount paid.

Chapter 8: Termination of the Rental Agreement

Article 32 (Termination of the Rental Agreement)
If the Renter or Driver violates these Terms and Conditions during use, or if any of the items in Article 9, Paragraph 1 apply, the Company may terminate the Rental Agreement without any notice or warning and immediately request the return of the Rental Vehicle. In such cases, the Company shall not refund any rental fees already received to the Renter.

Article 33 (Termination of the Rental Agreement)
The Renter may terminate the Rental Agreement, even during use, with the Company's consent and upon payment of the cancellation fee set forth in the following paragraph. In such cases, the Company shall refund to the Renter the remaining amount of the rental fee already received, minus the rental fee corresponding to the period from rental to return. If the difference between the rental agreement period and the expiration date is 24 hours or less, the remaining amount shall not be refunded.
Additionally, we will accept requests for early termination up to three days (72 hours) before the scheduled return date, but if the request is made less than three days (72 hours), we will not be able to provide refunds or other compensation for early termination.
When the Renter terminates the contract as described in the previous paragraph, they must pay the following cancellation fee to our company.
Early termination fee = {(basic fee corresponding to the rental contract period) - (basic fee corresponding to the period from rental to return)} x 50%Chapter 9: Personal InformationArticle 32 (Purpose of Use of Personal Information)As a licensed rental car business operator, to carry out matters required as a condition of the business license, such as preparing a rental certificate at the time of concluding a rental contract.
To provide rental cars and related services to the Renter or Driver.
To verify and screen the identity of the Renter or Driver.
To inform the renter or driver about rental cars, automobile leasing, used cars, and other products and services offered by our company, as well as various events and campaigns, by sending promotional materials, emails, etc.

To conduct surveys of renters or drivers for the purpose of planning and developing products and services offered by our company or considering ways to improve customer satisfaction.

To statistically compile and analyze personal information and create statistical data in a form that does not identify or specify individuals.

If we collect personal information of renters or drivers for purposes not specified in each item of Paragraph 1, we will clearly state the purpose of use in advance.

Chapter 9: Personal Information
Article 34 (Purpose of Use of Personal Information)
1.1. As a licensed rental car business operator, to carry out matters required as a condition of the business license, such as issuing a rental certificate at the time of conclusion of the rental contract.
2. To provide rental cars and related services to renters or drivers.
3. To verify and screen the identity of renters or drivers.
4. To inform the Renter or Driver about rental cars, automobile leasing, used cars, and other products and services offered by the Company, as well as various events, campaigns, etc., by sending promotional materials, emails, etc.

To conduct questionnaire surveys of the Renter or Driver for the purpose of planning and developing the products and services offered by the Company or considering ways to improve customer satisfaction.

To statistically compile and analyze personal information and create statistical data that has been processed to prevent the identification or identifiability of individuals.

If the Renter or Driver's personal information is collected for purposes not specified in each item of Paragraph 1, the purpose of use will be clearly stated in advance.

Chapter 10: Miscellaneous
Article 35 (Offset)
If the Company has any monetary obligations to the Renter or Driver under these Terms and Conditions, the Company may offset such obligations against the Renter or Driver's monetary obligations to the Company at any time.

Article 36 (Consumption Tax)
The Renter or Driver shall pay to the Company consumption tax (including local consumption tax) imposed on transactions under these Terms and Conditions.

Article 37 (Late Payment Charges)
If the Renter or Driver or the Company fails to fulfill any monetary obligation under these Terms and Conditions, the Renter or Driver or the Company shall pay the other party late payment charges at an annual rate of 14.6%.

Article 38 (Detailed Rules)
The Company may separately establish detailed rules for these Terms and Conditions, and such detailed rules shall have the same effect as these Terms and Conditions.
If the Company establishes separate detailed rules, the Company shall state them in brochures, price lists, and on its website, etc. The same shall apply if the Company changes these rules.
Article 39 (Agreed Jurisdiction)
In the event of a dispute regarding the rights and obligations under these Terms and Conditions, the Summary Court with jurisdiction over the Company's head office location shall be the court of jurisdiction, regardless of the amount in dispute.

Supplementary Provision: These Terms and Conditions shall come into effect on September 5, 2023.

Supplementary Provision: These Terms and Conditions (partially revised) shall come into effect on January 15, 2026.

Appendix
《Cancellation Fees》
- For reservations that fall within the peak seasons listed below, a cancellation fee of 10% of the rental fee will be charged from the time of reservation up to 15 days prior to the tentative reservation date.
A cancellation fee will also be charged if you cancel on the day of the reservation. Please be aware of this when making your reservation.

Peak Season Periods
(January 1st - January 7th, March 27th - April 7th, April 24th - May 8th, August 10th - August 16th, December 22nd - December 31st)

More than one month prior to the rental reservation date: Free
15 days to less than one month prior to the rental reservation date: 10% of the rental fee
14 days to 3 days prior to the rental reservation date: 25% of the rental fee
2 days and the day before the rental reservation date: 50% of the rental fee
On the day of the rental reservation: 100% of the rental fee

*Cancellations made after 6:00 PM will be treated as cancellations for the following day.
*Please note that shortening your rental dates will result in your reservation being canceled and you will need to make a new reservation.

《Business Shutdown Compensation Fee (Non-Operation Charge)》
The renter or driver must pay the following amounts to our company when returning the rental car.

In the unlikely event that the vehicle requires repair or cleaning due to an accident, theft, breakdown, or damage, the following fees will be charged as part of the compensation for business closures during that period, regardless of the extent of the damage or the repair period.

If the vehicle is returned to the store (driveable): ¥100,000 (tax-exempt)

If the vehicle is not driveable and is not returned to the store: ¥150,000 (tax-exempt)

*If the vehicle is driveable but not returned to the store (e.g., abandoned on the street), a ¥150,000 fee will be charged.

If the vehicle is unusable: 100% of the purchase price of a replacement

If repairs are required: 100% of the repair cost

The end