contact
Information on how to deal with problems and various contact informationHow to deal with problems / contact information
Please check the table below and respond or contact us.
| Matter | How to respond | |
|---|---|---|
| How to operate the car | Please see the manual (blue file) in the car | |
| Refueling method | Please see the manual (blue file) in the car | |
| Discovered scratches and dents not listed on the vehicle check sheet | Upload photos from app | |
| caused an accident | Insurance company 0120-256-110 |
|
| Trouble during use | Other cars are stopped when returning |
Contact customer center 0800-800-8233 |
| parking violation | ||
| Vehicle breakdown/puncture, etc. | Insurance company road service 0120-365-8233 |
|
|
Delay in check-in or check-out |
Contact customer center 0800-800-8233 |
|
| General service inquiries |
Contact customer center 0800-800-8233 |
|