Cancellation Policy

If you cancel or change your reservation, the following cancellation fee will be charged. Please contact us by email for cancellation or changes. Please note that if we do not receive any contact from you even 1 hour after the scheduled departure time, we will consider the reservation cancelled.

Up to 7 days prior to departure

Free

From 6 to 3 days prior to departure

20% of the basic fee

From 2 days prior to departure to the day before

30% of the basic fee

From the day of departure onwards

50% of the basic fee

After departure time or no contact made

100% of the fee

 


 

If you need to cancel or make changes to your reservation, please contact us at the email address below.

info@riccas.jp