About Cancellation
[Reservation Cancellation Fee]

Cancellation after reservation: 10% of the usage fee
30 to 15 days before the rental date: 20% of the usage fee
14 to 8 days before the rental date: 30% of the usage fee
7 to 2 days before the rental date: 50% of the usage fee
1 day before the rental date: 80% of the usage fee
On the day of rental: 100% of the usage fee

※Cancellations after 6 PM will be treated as cancellations on the following day.

[Non-Operation Charge (NOC)]

 

For Rental Car:

Minor scratches not affecting driving (approximately within 5cm): 20,000 yen per occurrence.
If self-driven and returned to the scheduled return location (if the repair period is within 1 month): 100,000 yen.
If self-driven and returned to the scheduled return location (if the repair period is over 1 month): 200,000 yen.
If not self-driven and not returned to the scheduled return location: 300,000 yen.
For Equipment:

If unusable: 100% of the purchase amount of a replacement.
If repairs are needed: Repair days × daily rental rate of the item × 50%.